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The Flying Postman: DHL's UAV

Tech Futures

The Flying Postman

Drone technology is real and ready to deliver for the logistics mainstream.

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With a lot of unrealistic hype in the drone industry, logistics is embracing the innovative technology as a very real delivery service option.    

 

The drone tech industry is overflowing with unrealistic hype as overeager entrepreneurs and established drone-based companies overpromise on their innovative technology. Take the EHang 184, for example, which Chinese drone maker EHang unveiled last year at the Las Vegas Consumer Electronics Show. The company claimed to be building the world’s first 'Autonomous Aerial Vehicle' to transport people. The only problem: it wasn’t real. The launch video footage was computer-generated and the technology far from mature.

Then there’s the Zano, which caused such a frenzy that it became Europe’s most successful Kickstarter campaign. British company Torquing Group launched a Kickstarter project to crowdfund this palm-sized, four-propeller drone intended to provide aerial videos. They raised a whopping $3.6 million. That too, was the product of a well-made promotional clip showing a drone autonomously following its user and being controlled by simple gestures. Torquing later announced it wouldn’t be building Zano.

Yes, countless drone projects and prototypes have come and gone, but one has developed into a real business case: drone delivery services for the logistics industry. That’s right. The flying postman is here, and he’s already delivering parcels by air to remote or hard-to-reach areas – adding a 'third dimension' to multimodal delivery networks. The technology has been tried and tested and it’s now ready to transform parcel delivery as we know it.

The DHL Parcelcopter

DHL was the first parcel service provider in the world to directly integrate a parcelcopter logistically into its delivery chain. In 2016, the company successfully concluded a three-month trial that saw its third-generation Parcelcopter make fully autonomous deliveries through the winds and snow of the Bavarian Alps for customers in two mountain communities.

This world first was made possible through systematic development and thorough testing of the technology – a large, long-term research and innovation project that was awarded the German Mobility Prize in 2016. Since its maiden flight in December 2013 – which saw the then ‘Quadrocopter’ transport a small parcel one kilometer from the east bank of the Rhine river to DHL’s corporate headquarters on the west bank – the Parcelcopter has been modified and optimized to overcome more challenging conditions in real delivery operations.

The first of such challenges came in the fourth quarter of 2014, when the Parcelcopter 2.0 was launched in a unique pilot project on the North Sea island of Juist. It was the first time that medications and other urgently needed goods were delivered over the open sea, and it was also the first time in Europe that a flight by an unmanned aircraft was operated outside the pilot’s field of vision in a real-life mission.

The Parcelcopter 2.0 had a longer range and was equipped to handle the wind and marine weather conditions of the North Sea. During the test, it made regular, 12-kilometer flights from the mainland to Juist that were completely automated, though constantly monitored by a team on the ground. Travelling at an altitude of 50 meters and at speeds of up to 18 meters per second, the 'copter mostly made express deliveries for a pharmacy during the week - and on weekends at times when alternatives such as ferries and flights were unavailable. The result: customers were able to fill prescriptions and receive urgent medication much faster than traditional delivery methods.

"The Parcelcopter has allowed us to create real added value in the field of logistics."

Jügern Gerdes, Deutsche Post DHL Group

In the spring of 2016, the next generation demonstrated a giant leap in technology and capability. Now a tilt-wing aircraft (think miniature V-22 Osprey) and double the size of its predecessor, the Parcelcopter 3.0 is a fully autonomous UAV able to carry a payload of up to 2 kilograms and travel at speeds of around 70 kilometers per hour. In a three-month trial, this state-of-the-art drone was successfully integrated into DHL’s parcel delivery business.

The feat was also made possible by another innovation: the 'Parcelcopter Skyport' - a fully automated parcel loading and unloading system based on DHL’s Packstation technology and developed specifically for this research project. Private customers in the Bavarian ski resort of Reit im Winkl and up on the Winklmoosalm mountain plateau were invited to test out the specially developed Packstations.

During the trial, they could simply insert their shipments into the Skyport to initiate automated shipment and delivery by Parcelcopter. All told, the drone made 130 trips from Reit im Winkl to Winklmoosalm, flying roughly 8 kilometers and up to 1,200 meters above sea level. The deliveries were made within eight minutes of take-off, a trip that takes 30 minutes by car in the winter.

Ready for mainstream

At present, the Parcelcopter and the innovative Skyports are designed for delivering packages in hard to reach areas. Ultimately the aim is to provide a same-day drone delivery service in towns and cities. The Parcelcopter 3.0 has succeeded in realizing all the technical and process-based improvements required to carry out a field test in an urban area.

“With this combination of fully automated loading and unloading as well as an increased transport load and range of our Parcelcopter, we have achieved a level of technical and procedural maturity to eventually allow for field trials in urban areas,” says Jürgen Gerdes, Management Board Member for Post, eCommerce - Parcel at Deutsche Post DHL Group.

One thing’s for sure: drone technology has a vital part to play in the future of logistics. The DHL Parcelcopter is an impressive proof of concept – a tangible technology that is today’s reality rather than a computer-generated vision of the future meant to deliver media hype.

“We are more than convinced that the parcelcopter has allowed us to create real added value in the field of logistics. In the future, this could take the shape of deliveries of emergency medical supplies or deliveries to regions situated in a challenging geographical location,” adds Gerdes. “The parcelcopter arguably allows us to offer people in such areas a new kind of access to the flexible and, most importantly, rapid dispatch and delivery of goods."

In short: This flying postman is a real innovation in logistics and ready for the mainstream.

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Indra Nooyi, CEO, PepsiCo

2017 © DHL. All rights reserved.

2017 © DHL. All rights reserved.