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Boost your online sales with these 7 online customer service insights Boost your online sales with these 7 online customer service insights Here are seven quick wins designed to help your customers do what they really want to do. E-commerce · 6 min read
How to manage a Twitterstorm How to manage a Twitterstorm How to protect your reputation when things get out of hand. E-commerce · 8 min read
How to use live chat: the basics How to use live chat: the basics Some do's and a few don'ts for helping customers through the purchase funnel. E-commerce · 6 min read
How Amara rewrote the rules of luxury e-commerce How Amara rewrote the rules of luxury e-commerce Husband and wife team, Sam and Andrew Hood, have taken on the luxury e-commerce sector – and won. E-commerce · 5 min read
How to manage a Twitterstorm Part 2 How to manage a Twitterstorm Part 2 How to protect your reputation when things get out of hand. E-commerce · 6 min read
How to manage a Twitterstorm Part 3 How to manage a Twitterstorm Part 3 How to protect your reputation when things get out of hand. E-commerce · 7 min read
How to Build Trust With Online Customer Service How to Build Trust With Online Customer Service Increase e-commerce sales with one-to-one customer service and the power of trust E-commerce · 6 min read
How to make your brand feel more professional and reputable How to make your brand feel more professional and reputable Whether you’re launching a fresh brand or reinventing an existing one, you need to be sure of your brand identity. E-commerce · 7 min read
How Live Chat Can Boost Your Business How Live Chat Can Boost Your Business The benefits of offering a Live Chat service, and how you could be doing it better. E-commerce · 7 min read
